Refund Policy

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The Hirer shall be responsible for the reasonable additional cost thereof on the part of the Provider or Supplier.

  • It is the responsibility of the hirer’s representative on site to keep the hirer’s copy of the ‘Proof of Delivery’ ticket. Any copies required at a later date will be subject to a $30 administration charge.
  • Except as specifically otherwise agreed in writing, the Provider agrees to dispose of the contents of the hire item(s) as shall be in accordance with the terms of the contract. The Hirer agrees that they will pay the Provider’s reasonable charges of dealing with any of the contents of any hire item(s) which do not comply with the terms of this contract.
  • Risk and Title: The risk in relation to any hire item(s) supplied pursuant to this Contract shall pass to the Hirer upon delivery, in accordance with the Hirer’s request or direction and shall remain with the Hirer until the hire item(s) are collected by the Provider. Title shall not transfer to the Hirer under any circumstances.
  • Where the Service is provided under a consumer transaction, the statutory rights of the Hirer are not affected by these conditions.
  • It is specifically provided and agreed that any compensation &/or damages payment in respect of any claim or claims arising out of, or in connection with, the terms of this contract for any reason whatsoever and howsoever arising, shall not amount in the aggregate to more than the cost of theprovision of the service by the Provider, or that part of the Service giving rise to such claim, and in any event not more than $1000; and Wasteco NZ Ltd NZ Limited and any other person entitled to the benefit of this contract shall have no further liability to the Hirer. Except in respect of death or personal injury caused by the negligence of Wasteco NZ Ltd NZ Limited or any other person entitled to the benefit of this contract, Wasteco NZ Ltd NZ Limited or such party shall not be liable to the Hirer by reason of any representation, or any implied warranty, condition or other term, or any duty at law, or under the expressed terms of this contract, for any consequential loss or damage (whether for lossof profit or otherwise), costs, expenses or other claims for consequential or incidental compensation whatsoever (and whether caused by the negligence of Wasteco NZ Ltd NZ Limitedor any other party entitled to the benefit of this contract, their employees, or agents, or otherwise) which arise out of, or in connection with the supply of the service, except as expressly provided in these conditions.
  • Wasteco NZ Ltd NZ Limited shall not be liable to the Hirer or be deemed to be in breach of the contract by reason of any delay in performing, or any failure to perform, any of the provider’s, supplier’s, or co-ordinator’s obligations in relation to the service, if the delay or failure was due to force majeure.
  • Insolvency of Hirer:
  • a) This clause applies if:
  • i) The Hirer makes any voluntary arrangement with its creditors or becomes subject to an administration order or (being an individual or firm) becomes bankrupt or (being a company) goes into liquidation (otherwise than for the purposes of amalgamation or reconstruction); or ii) an encumbrance takes possession, or a receiver is appointed, or any of the property or assets of the Hirer, or
  • iii) The Hirer ceases or threatens to cease; to carry on business; or
  • iv) Wasteco NZ Ltd NZ Limited reasonably apprehends that any of the events mentioned above is about to occur in relation to the Hirer and notifies to the Hirer accordingly.
  • b) If this clause applies, then without prejudice to any other right or remedy available to Wasteco NZ Ltd NZ Limited, Wasteco NZ Ltd NZ Limited shall be entitled to cancel the contract or suspend any further deliveries under the Contract without any liability to the Hirer, and if the Services have been provided but not paid for, the price shall become immediately due and payable, not withstanding any previous agreement or arrangement to the contrary.
  • Refund Policy
  • 27.1 Application for refunds must be sent directly to Wasteco NZ Ltd NZ Limited, in writing, addressed to the Customer Service Manager.
  • Cancellation Policy – Cancellation of Hire. If the hirer chooses to cancel the hire, the following charges will be levied:
  • More than 4 days’ notice – 10% of total hire charge
  • 1-3 days’ notice – 50% of total hire charge
  • Less than 24 hours’ notice – 100% of total hire charge
  • Please note cancellation charges apply on all orders once the instruction to deliver has been taken.