Help & support

Check out our FAQs or accounts and support information below, and please get in touch if you need any further assistance.

Frequently asked questions

Got a question? You’re in the right place. We’ve collected some of the most common questions we get about our services, finance and more.

Managing your account should be simple. Our finance team is here to make it easy, providing clear and friendly support whenever you need it.

Our Christchurch-based customer service team knows our services inside and out, and is ready to help whenever you need us.